Natasha Forgey

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Medical Receptionist

Medical Receptionist – Full Time

A fast-paced Sports Medicine Clinic in Fort Collins is looking for an ambitious, upbeat medical receptionist with experience. If you thrive in a high-energy healthcare environment and love making a great first impression, we want to hear from you.

Position Type: Full Time | 34–40 hours/week
Schedule: Monday – Thursday, 7:30am – 5:30pm
Pay: $17.00 – $24.00/hour
Benefits: Paid time off, Retirement plan

Primary Job Duties

  • Serve as the first point of contact, delivering the highest level of patient care
  • Listen to and address patient concerns and needs
  • Answer telephone calls using a multi-line phone system
  • Schedule patient appointments via electronic medical software
  • Communicate with patients in person, by phone, email, and fax
  • Greet patients and manage check-in and check-out
  • Explain treatment plan costs to patients
  • Collect payments (cash pay office)
  • Perform other clerical duties as requested

Requirements

  • Minimum 1 year of medical office experience (required)
  • Prior sales or customer service experience (required)
  • Excellent communication skills — both phone and in-person
  • Strong understanding of delivering exceptional customer service
  • Prior experience with electronic scheduling software strongly recommended
  • Proven experience as a receptionist or in a similar front desk role
  • Strong attention to detail and data entry accuracy
  • Ability to be resourceful and proactive when issues arise
  • Strong multitasking and time-management skills
  • Problem-solving ability and team-oriented mindset
  • Basic knowledge of medical terminology and electronic health records a plus

Experience

  • Front desk / medical office: 1 year (Required)
  • Customer service: 1 year (Required)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

How to Apply

Please submit the following to be considered:

  1. Cover letter
  2. Resume / skills outline
  3. References

No phone inquiries please.

Job Details

  • Job Type: Full-time, In-person
  • Schedule: 4 × 10-hour shifts, Monday – Thursday
  • Medical Specialty: Sports Medicine
  • Work Location: Fort Collins, CO